How does One Stop Service differ from the source code handover?

The system and its data are 100% yours either way. The difference is who holds the code and looks after the servers. With One Stop Service, our team keeps the code and looks after the servers for you. With the source code handover, you or your IT team hold the code yourselves, and we deliver four things in full: the codebase with a database export, documentation, training for your IT team, and support if the installation does not succeed.

Where does the 50,000 baht discount come from?

It comes from handover work we do not have to do. When you do not take the source code, we do not prepare the codebase and database export, write the documentation, train your IT team or support the installation, so that cost comes off the price. For example, a system priced at 299,000 baht (excluding VAT) costs 249,000 baht (excluding VAT) with One Stop Service, plus a monthly Cloud+ hosting fee, so that people who do not use the handover do not pay for it.

If I switch to the handover later, will the total cost more than choosing it from the start?

No. When you tell us you want the handover, you pay the amount you were discounted, which is 50,000 baht (excluding VAT) in the example above. Added to what you have already paid, the total equals the full price of the source code handover exactly, with no annual licence fee added along the way.

Which option should a business with no IT team choose?

In general, One Stop Service is the better fit, because code that is handed over but not looked after does not make running the business any easier. Ask yourself whether anyone currently looks after your server and database, and whether you plan to hire an IT team within the next year or two. If you have neither, having us look after it is the more comfortable choice, and you can always change your mind later.

What does One Stop Service cover?

It covers hosting and servers, domain management, maintenance and bug fixing, and extending the existing system as your business grows, all with the same team that wrote the system. The scope and terms of each service are stated in the quotation, so please ask us before you sign.

Can I add features to the system later?

Yes. Our team can extend the systems we wrote ourselves without spending time re-learning the structure. A business changes every year, and a team that already knows the system adds features faster. If you ever want another team to build on it instead, you can switch to the source code handover and pass it on.

No IT Team? You Can Still Own Your System, and Save 50,000 Baht When We Look After the Code and Servers

Picture someone who has just bought a condo. The title deed has their name on it, and nobody can tell them the unit is not theirs. But they never need to know which floor the building's water pump sits on. They do not hire a technician to inspect the lift, or arrange for someone to scrub the water tank on the roof, because the juristic person (the building's management body) looks after the common areas. They pay a monthly common-area fee and get on with living in their own home.

Someone else buys a detached house. They get the land, the building and the full set of blueprints, and they are ready to maintain everything themselves. If they have a trusted handyman and the time, a detached house is a wonderful choice. But if they run a shop that has to open every single morning, the unit with someone else minding the common areas may well suit their life better.

A system built for your business works the same way. Today I want to explain why we offer SME owners without an IT team, and without a server of their own, a discount of 50,000 baht (excluding VAT) when they do not need to take the source code home and hold it themselves.

First, the question that may be sitting in your mind

The system our team builds for you is 100% yours, and so is all the data inside it (with One Stop Service we keep the code for you, and you can ask for the code handed over at any time by paying back the discounted part). That is true whichever option I describe below, it never changes, and there is no annual licence fee. If ownership is your main worry, I wrote about it in detail in a separate piece, who looks after the system after you hire someone to build it (currently available in Thai), which covers the questions worth getting answered in writing before you sign anything.

This article answers a different question. Once the system is certainly yours, should you have us look after the code and the servers, or take the whole codebase and hold it yourself? And why do the two routes differ by 50,000 baht (excluding VAT)?

Where does the discount come from?

Let me be straight about it: the discount has a clear origin. It is the cost of work we do not have to do for you.

A real source code handover is more than sending a few files. Four pieces of work come with it. First, we prepare the codebase and export the database in a form another team can open, read and keep building on. Second, we write the code-structure documentation: what each part of the system does and how it is organised. Third, we train your IT team so they understand the system. (User manuals and training on using the system are already included in every price.) Fourth, we support the installation, and if it does not install cleanly or runs into trouble, we stay until it works.

All four take real hours from programmers and from the people who write documents. It is like handing over a house: the builder prepares the full blueprints, walks the owner through the wiring and plumbing, and stays to fix whatever is not quite right on moving-in day. If the buyer says, "The juristic person will handle everything, I do not need to carry the blueprints home," the builder skips that part of the job, and the price drops by exactly that amount.

That is why we present our starting price as the One Stop Service price. Most SMEs have no IT team and no server of their own. If we priced everything with the handover included, people who never planned to take the code anywhere would be paying for work they will not use, and I do not want that.

Let's walk through the numbers

Here is an example. The figures below are hypothetical, only there to explain the idea. They are not the price of any specific project, and every number excludes VAT.

Say the system you need costs 299,000 baht in full (excluding VAT). If you choose the source code handover, you pay that full price, and all four handover tasks are included. If you choose One Stop Service, where we keep the code and look after the servers, you pay 249,000 baht (excluding VAT). The gap is the cost of the handover work we no longer have to do.

What I most want you to notice is that you can change your mind. Suppose your business grows, you hire your own IT team and you want to hold the code yourself. You do not start over. You tell us, and you pay the part you were discounted, which in this example is 50,000 baht (excluding VAT). Add that to what you already paid and the total equals the full price of the handover option exactly: 249,000 plus 50,000 makes 299,000 baht (excluding VAT), and there is still no annual licence fee.

Put another way, choosing One Stop Service is not a one-way door. It simply postpones paying for the handover until the day you really need it. You can choose it when you sign the contract, or switch to the handover later.

What does One Stop Service look after for you?

The name says it: one service, one place. Businesses without an IT team often find their technical affairs scattered about. The domain was bought in one place, the hosting sits somewhere else, and a third person built the system. When something breaks, nobody knows whom to call. At TumWebSME we keep all of it in the hands of one team.

It starts with hosting and servers. We set up and look after the place where your system runs, so it stays available as normal and you never have to learn what a server is. Next comes your domain: registering and renewing your website's name, a small chore that becomes a big problem the moment someone forgets it. Then there is maintenance and bug fixing. When something in the system does not behave correctly, the team that wrote it is the one that fixes it, so you do not have to explain everything again to a stranger.

One more thing many people overlook at contract time is growth. A business changes every year. Today you may only need an order-taking system, in six months a sales summary page, and next year a link to another system. We can build on top of the system we already know well, which is much faster than asking a new team to explore the structure from zero. The scope and terms of each service should be written clearly in the quotation before you sign.

Two imaginary business owners

To make this more concrete, let me imagine two business owners. I made both of them up to explain the idea. Neither is a real client of ours.

Khun Ann runs a building-materials shop in Photharam, Ratchaburi, with eight staff. Every morning she checks stock and takes orders from building contractors. She wants an easy-to-use system for stock and quotations. She has no IT team and no plan to hire one in the next couple of years. If the system slows down or a button stops working, she wants a single phone number to call. One Stop Service fits her exactly, and she can use the money she saves to restock her shelves.

Khun Boy owns a parts factory in Samut Sakhon. He has three IT staff of his own, and an internal policy that software used in the factory may only run on the company's own servers. For him, taking the source code at the full price is the right path, because his team is ready to take over and the four handover tasks will help them understand the system quickly.

Neither of them chose wrongly. Their businesses simply look different, which is why we put both routes in the same quotation, so you can see them side by side and choose according to your real situation.

Which one should you pick? Four questions to ask yourself

I would rather you not decide on price alone, since each option suits a different kind of business. Answer these four honestly.

Is there someone in your company who regularly looks after the server, the database and system updates? If not, delivered code will simply sit there until somebody takes it over.
Do you plan to hire your own IT team in the next year or two? If not, the money you save can stay in your pocket for now.
If the system has a problem on a Monday morning, would you rather have one number to call and someone accountable, or your own team to fix it?
Does your business have an internal rule that data must be kept on the company's own servers? If so, go straight to the source code handover.

If your answers to the first three are "no", "not yet" and "one number", One Stop Service is usually the better fit. If you already have an IT team, or a policy that you must hold the code yourself, the source code handover at full price is your answer, and we will deliver all four items described above. Both are good routes, and I do not see either as better than the other.

The question many people want to ask but feel awkward about

Some readers may be thinking: if you keep the code, what happens the day I no longer want to work with you?

That is a very fair question, and I would not argue with anyone who asks it. It shows careful thinking. The answer is that the way out exists from the day you sign. You can tell us at any time that you want the handover, pay the amount you were discounted, and we will prepare the codebase, export the database, write the documentation and train your team. After that, any team you like can build on the system and you never need to come back to us. No annual licence fee is tied to it.

What I suggest is writing this term into the quotation or contract at the start. It is not about distrust. An agreement on paper is the only thing still standing there on the day everyone's memory has faded. I covered this in when your developer takes the deposit and disappears, which draws on real forum threads to show how to protect yourself before you pay, and it applies to any team, ours included.

If you already have a system, we can build on it

Another group I want to mention is people who already have a system or website and want to get more out of it. We can take over and extend an existing system. We start by looking at what is there, and only then propose an approach and a cost, following the usual order of work for taking over a system. A team that inspects first and quotes afterwards tends to give figures you can rely on, more than a team that names a price immediately without opening anything.

For what each part of a system costs, which modules there are and how their prices differ, I laid it all out in how much a custom system costs, module by module. For care after delivery, what it covers and which terms to know before you decide, why website maintenance and support matters for business explains it.

A short plan if you are still deciding

Write down what you need the system to do for your business. No technical language is needed; describe your everyday work.
Answer the four questions above honestly and see whether you lean toward One Stop Service or the source code handover.
Ask for a quotation that lists both options, together with the terms for switching to the handover later, in writing.
Ask about the scope of hosting, domain, bug fixing and further development: what is already included and what is charged separately.

Once those four points are clear, deciding gets much easier, and even if you change your mind later there is still a way back. That is exactly why we designed this offer the way we did.

Back to the condo and the detached house

If today you are a shop owner who has to open the doors every morning, you do not need to carry the full set of blueprints home. Your unit is 100% yours, and so is every line of your data. If one day you want to move into the detached house, that door stays open. For now, the discount simply lets you keep that money and put it into your business. If you would like to tell us what your business runs on today and where it gets stuck, take a look at TumWebSME's business systems page, which shows systems we have built that are still running, starting prices and how we work. Or just message us. Tell us a little about your business, and we will work out together which route suits you best.